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How We Handle Your Account Data

One account, one record, and this page shows you exactly what sits inside it: your contact details, the bKash, Nagad or Rocket wallet you attach, and the payment and play history your account generates.

What we holdWhy we hold itHow to change itWhere to write
takabit How We Handle Your Account Data
HOW WE HANDLE IT

Cookies, Sign-In Codes And Record Keeping

The data we hold is small enough to list on one screen, and that is deliberate. A short record is easier to protect, easier to correct and easier to explain when you ask about it. Below is how cookies behave on your phone, what our sign-in code does when your wallet details change, and how long an account record stays with us after you close it. If a line is unclear, the desk will walk you through it.

What Sits In The Record

Your name, number, email and the bKash, Nagad or Rocket wallet you attach sit with your deposit and withdrawal history. We keep that set deliberately small, so there is less to protect.

Cookies On Your Phone

Two cookies do most of the work: one keeps you signed in, one remembers your language. Clearing them in the browser is fine, though you will key in your password again afterwards.

Sign-In Security

We send a one-time code by SMS at sign-in and again when wallet details change. Nobody at the support desk will ever ask for that code, so treat any such message as fake.

How Long We Keep It

Records stay while your account is open and for a set period after closure, because a payment dispute can surface later. Ask us to correct anything wrong, or to remove what we no longer need.

REACH THE DESK

Where To Send A Privacy Question

A privacy question should not sit in a queue. Your account wallet shows the support email tied to your profile, and the chat button follows you from the lobby into any live table you open. Write in from your registered email, name the data you want to see or change, and add the short account number shown in your profile. That way the first reply usually carries the answer rather than a second round of questions.

Live Chat The chat button sits on every lobby screen, including inside a live table. Give the account number and tell us what you need changed, and the transcript stays in the window for you.
Email The Desk Write from the email on your account when you want a copy of your record or a correction made. Matching the address to your profile is how we confirm the request is yours.
Wallet Queries If a bKash, Nagad or Rocket transfer looks wrong on your statement, send the transaction ID and the time you sent it. We check the wallet reference against your account record.

Privacy Questions We Hear Most

Most messages about privacy come down to three things: a copy of the record, a correction, and who else sees the account. Those answers are below in plain terms. If you want the reply in writing for your own files, write in from your registered email and we will put it in the thread you can keep.

Your name, contact number, email, birth date, the wallet numbers you attach and your play history. Payment providers pass us a confirmation reference for a bKash, Nagad or Rocket transfer, never your PIN.

Yes. Message the support desk from your registered email and we will send the account record we hold. We may ask a security question first so the copy goes to the right person.

No. Your number and email stay inside the platform, shared only with the payment providers clearing your transfer, the studios whose titles you open, and authorities where a lawful request is made.

Edit your name and email in the account settings, or write in for anything deeper. Some records have to stay for payment dispute reasons even after you close the account, and we will say which.

The record stays while the account is open. Close it and we keep only what disputes and local rules require, then remove the rest rather than holding it indefinitely.

Yes. Using takabit depends on your local law and eligible regions, and privacy rules differ by country. Where your local rules give you stronger rights than this page, those rules apply.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.