Reference

The Rules Behind Your takabit Account

Every bKash, Nagad or Rocket deposit you make runs under one set of terms, and they sit on this page in plain English.

Plain-English wordingbKash, Nagad, Rocket coveredEligibility set by local lawRepublished when rules change
takabit The Rules Behind Your takabit Account
CLAUSE HELP

How to Ask About a Clause

Questions about a clause are easier to settle before a dispute, so ask early. Our support desk handles terms queries and can point you to the exact paragraph covering a wallet hold, a closed game round or a bKash transfer that didn't land. Have your registered mobile number ready, since that's how we pull up your account. If the question involves money, send the reference number from your Nagad or Rocket app along with the message.

Live chat Chat is the first place to try for a terms question. Open it from the help button in your account, describe the clause or transaction you're stuck on, and the team replies inside the same thread.
Email Send a longer question by email and attach screenshots of the wallet confirmation from bKash, Nagad or Rocket when money is involved. Keep the subject line short so it reaches the right desk.
In-account request Raise a request from your profile. It logs the query against your user ID, so anything about a held withdrawal, a suspended round or a closed account stays tied to the right record.
DATA AND ACCESS

How We Keep Your Account Data Safe

Terms only mean something if the account behind them is secure. When you sign in, a one-time code goes to the mobile number you registered, and wallet details are matched against that same number before a bKash, Nagad or Rocket transfer is accepted. We keep transaction records because our payment partners and the law require them, and we hold them only as long as that obligation lasts. You can ask what we hold about you, request a correction, or close the account entirely.

Sign-in security

Your account is tied to one mobile number. Each login needs the one-time code we send to it, so a password alone won't open your wallet or your game history.

Cookies on this site

We use cookies to keep you signed in and to remember your language and payment preferences. Clearing them in your browser is fine, though you'll need to log in again afterwards.

What stays on file

Deposit and withdrawal records from bKash, Nagad and Rocket remain after a request closes, because we may need to answer a dispute months later. Game round logs follow the same rule.

Corrections and closure

Want your details corrected or the account closed? Message us from the registered number and we'll confirm in writing before anything is altered. Nothing changes until you reply to that confirmation.

Answers to Your Terms Questions

Most terms questions come down to three things: whether you can use the account where you live, how wallet checks work, and what happens when a game round is disputed. The answers below cover the ones our support desk sees most often. If yours isn't here, message us with your registered mobile number and the transaction reference, and we'll point you to the clause that applies.

Not quite. Access depends on your local law and eligible regions. We open accounts where these services are permitted, and we can restrict a game category or payment rail that isn't allowed where you are.

The withdrawal pauses. We ask for a screenshot from the wallet app plus ID, then either correct the registered details or return the funds. Money never goes to a wallet held in someone else's name.

Yes, when providers, payment partners or local rules change. We publish the current version on this page, and carrying on with the account after a change means you accept it. Stop using the account if you don't.

The whole account: registration, the wallet, deposits through bKash, Nagad or Rocket, every slot and live table you open, and any cricket market you back during BPL. Individual providers add their own round rules on top.

Ask us from your registered number and we close it once any pending withdrawal settles. Transaction records stay archived for the period our payment partners and local rules require, then they're removed.

They cover how a round settles, not the outcome. Each game's paytable and provider rules decide the result, and RTP figures appear only where the game or provider exposes them. We don't publish numbers a provider hasn't given.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.